Damages to KU fiber cables led to massive Internet services outage throughout KU’s campus and even affected state testing.
One of the main Internet fiber cables was damaged yesterday causing Internet services such as KU email, blackboard and several websites to be shut down.
Students were unable to connect to Wi-Fi or get on any KU services even from home.
KU’s campus wasn’t alone in the outage. The outage caused state testing to freeze mid-test.
Thousands of kindergarten through 12th grade students were taking online tests when the internet went out which affected students across 17 states.
The test automatically saves as it is taken so students will be able continue where they left off when the Internet is working again
The engineering complex, Green Hall and many residence halls are still experiencing network connectivity related issues. They restored service to Hilltop Child Development Center and Baehr audio-reader center, as well as partial service to Snow Hall.
As of yet there is no estimate for when the issues will be resolved indefinitely. If you experience any disruptions, contact the customer service center at 785-864-8080.